At present the WORLDTONE website cannot process online orders -- but we can still take your orders via phone.
To place an order for shoes, clothing or accessories, please contact us during our open hours via our LIVE CHAT or, if you prefer to speak with one of us, you can always call either our NEW YORK or LOS ANGELES location. A team member will happily check stock for you and if a product is out of stock, advise you of options to Special Order or Back Order your desired item.
WORLDTONE accepts all major credit cards for website purchases and provides secure payment options via SQUARE. We cannot accept cash, check, COD or any other forms of payment for shipped items.
WORLDTONE uses multiple methods for shipping. Shipping costs will depend the number of items purchased, the destination, the speed requested and on occasion the size and weight of the item being shipped. For shipping within the contiguous United States, we usually ship single pairs via USPS Priority mail, and the cost for shipping the first pair in any given order of most shoes is $15.00 and $5.00 for each additional pair. Shipping for oversized shoes and/or boots is $20 for the first pair and $10 for each additional pair.
We also offer shipping via FedEx Ground with Hold at Location. With HOLD at Location, we ship to a staffed FedEx location near you that we discuss with you.
WORLDTONE also requires that all shipments be delivered ONLY to the billing address associated with the credit card used for payment or to a FEDEX Hold at Location where the person picking up the parcel matches the person who paid for the item.
For expedited shipping (including FedEx Overnight, 2-Day or 3-Day Express Saver), please contact us and speak with a team member in New York (212.691.1934) or Los Angeles (310.234.9100).
WORLDTONE is currently not able to ship shoes internationally for retail clients.
Based on the 2018 Wayfair sale ruling, Sales Tax is required to be charged on all sales according to each state’s requirements based on the pickup or delivery address of each purchase. Even if you are visiting us from another state or country and have an out-of-state or country address, it is NOT your residency that determines whether we are required to charge you sales tax -- it is determined by the item's pickup or the shipment's delivery location. Finally, sales tax applies to the total of all taxable products, services and fees including shipping.
As of 2021, WORLDTONE is currently required to collect sales tax for any retail sales made in the states of New York or California. The number of states we are required to collect sales tax may change depending on the quantity and/or total value of sales we have in a particular state.
New York Sales Tax Rules:
As of 12/1/2021, New York City sales tax is 8.875%.
New York has special sales tax rules for clothing and footwear. As of March 1, 2014, the sales tax rules for New York are as follows:
- For clothing and footwear that costs under $110 PER ITEM there is NO SALES TAX in New York.
- All non-clothing and non-footwear merchandise as well as clothing and footwear that costs $110 or more is subject to New York full sales tax of 8.875%
- Special sales tax exemptions exist for 501c3 non-profit organizations and certain entertainment productions that have been granted exemption status. To qualify for either exemption, you must present proper paperwork BEFORE making any purchase. WORLDTONE cannot retroactively credit you for sales tax paid.
California Sales Tax Rules
As of January 1, 2019, Los Angeles, California sales tax is 9.5%.
Unlike New York state, California does NOT have special exemptions on sales tax for clothing or footwear. Therefore, whether you are purchasing clothing, shoes, or other items at whatever cost -- all items purchased in store in our Los Angeles location or shipped within California are subject to sales tax.
Additionally, the government of California does NOT offers ANY sales tax exemptions to 501c3 non-profit organizations or entertainment productions.
Items Shipped Out of State
As explained above, sales tax is charged on any and all items according to each state’s requirements based on the address of each shipment. Sales tax applies to the total of all taxable products, services and fees including shipping.
In-store purchases to be shipped to an out-of-state address MAY BE exempt from sales tax; however, they are subject to a $15 handling fee as well as any shipping costs.
Returns, Exchanges, Store Credits and Restocking Fees.